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One head office and 430 regional offices,
in a country measuring 1 752 km from north
to south. Furnishing the offices of NAV, the
Norwegian Labour and Welfare Administration,
was all about personal service, logistics and
delivering on time.
Our service and you
On a personal level ...
Good service is when you feel confident, knowing
that promises will be kept and feeling a rapport with
our representatives.
Good service is about our behaviour ­ and your
experience. It starts straightaway, at the first meet-
ing. Step by step, we then have to demonstrate and
prove that good service is our focus. We know.
... and on a practical level
We customize when the standard range isn't quite
enough. We test-drive our ideas on the drawing
board and in reality. We deliver. With over 2 000
workstations produced each week, we have the
capacity. And when it comes to delivering on time,
no one can beat us.
We receive deliveries and make sure everything
is put in the right place. We assemble furniture and
train operators if necessary. And, a few weeks later,
we follow up to check everything is working fine.
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